Frequently asked questions
Answers to common BitsBay questions.
How do I pay?
You can pay with Mobile Money (MTN, Telecel, AT) or any Visa or Mastercard debit card through our secure payment partner.
Can I pay on delivery?
Cash on delivery is available for selected areas. Contact support before ordering to confirm.
How do I track my order?
Use the Track your order page with your order number and the phone or email used at checkout.
Are the products genuine?
Yes. We source from trusted suppliers and quality-check stock before dispatch.